Shipping policy

At Peticlub, we are committed to providing clear, reliable, and transparent shipping information for every order. Please review the shipping timeframes, order cut-off time, handling time, transit time, and estimated total delivery time below before placing your order.

Shipping Destinations

We currently offer free shipping on all orders to the United States. We do not provide international shipping at this time. 

All Products — Entire Catalog

This shipping policy applies to all products available in the peticlub catalog. All orders qualify for free shipping within the United States, with no minimum purchase required. 

Delivery Times

We provide specific delivery times based on our standard order processing and shipping schedule. 

Order Cut-Off Time: 5:00 PM

Time Zone: (GMT-08:00) Pacific Standard Time (Los Angeles)

Handling Time 

1–2 business days (Mon–Fri) 

Orders placed after the daily cut-off time may be processed on the next business day.

Transit Time

5–6 business days (Mon–Fri)

Available for all destinations within the United States. 

Total Delivery Time

Estimated total delivery time: 6–8 business days

Available for all destinations within the United States.

Currency

All prices on our website are displayed in USD — United States Dollar ($).

Shipping Costs

Get Free Shipping on all orders within the United States.

No minimum purchase is required to get free shipping.

Order Changes & Delays

Order Modifications: If you need to make changes to your shipping address or cancel an order, please reach out to us at support@peticlub.com as soon as possible. Once an order has been shipped, we cannot change the shipping address.

Shipping Delays: While we strive to meet our estimated delivery times, occasional carrier delays, holidays, or severe weather conditions may impact transit times. We appreciate your patience in such rare instances.

Order Tracking

Once your order has shipped, we will provide you with tracking information so you can easily monitor your shipment through the carrier's tracking system.

 

Contact Information

Email: support@peticlub.com

Phone: +1 (408) 915-6721

Address: 525 Almanor Ave, Sunnyvale, California 94085, United States

Business Hours: Monday–Friday, 9:00 AM–5:00 PM

Time Zone: Pacific Time (Los Angeles)